Information and advice centres

Here is a list of important migration-related information and advice centres for foreign nationals in the Canton of Zurich with contact details as well as details on the issues they cover and the languages in which they offer advice.


Migration-related Information and advice ­centres


phone +41 44 412 84 00

Infodona offers advisory services free of charge concerning the following topics:

living in Zurich, marriage and family life, legal issues, finances, work, and health. The advice centre for migrants domiciled in the city of Zurich provides information in the following 20 languages:

Albanian, Arabic, Croatian, Dari, English, French, German, Italian, Kurdish (Sorani and Kurmanji), Portuguese, Russian, Serbian, Spanish, Slovak, Spanish, Somali, Tamil, Tigrinya, Turkish and Turkmen (Iraq).

Information for Migrants in Winterthur and the Surrounding Area:

phone +41 52 267 36 93

Talk to native speakers of your language and get information on topics related to migration and integration. The advisory services are free of charge for residents of Winterthur and the surrounding area and are offered in the following languages:

Albanian, Amharic, Arabic, Bosnian, Bulgarian, Croatian, English, Italian, Kurdish, Macedonian, Portuguese, Serbian, Spanish, Tigrinya, and Turkish.

Welcome Desk - City of Zurich Integration Office:

phone +41 44 412 37 37

The City of Zurich Integration Office provides advisory services free of charge on topics related to migration and integration in the following languages:

English, French, German, Greek, Italian, Portuguese, and Spanish. This service is offered to residents of the city of Zurich


phone +41 44 291 00 15

This counselling centre provides legal advice related to migration and integration issues (e.g. right of residence, family reunification, work permit, visa, naturalization, etc.). Specially trained lawyers offer professional legal advice about issues related to immigration. An hourly fee of CHF 50 is charged. Legal advice is offered in the following languages:

German, English, French, Kurdish, Spanish, and Turkish.


phone +41 44 415 62 26

The Zurich Drop-In Centre for Issues Related to Racism, ZüRAS (Zürcher Anlaufstelle für Rassismus), offers support to individuals experiencing discrimination or racism at work, in their neighbourhood or in their free time because of their origin, skin colour or religion. Its services are free of charge for people living in the Canton of Zurich and are offered in the following nine languages:

English, French, German, Italian, Hungarian, Persian, Portuguese, Romanian, Spanish and Swedish (and other languages if necessary).

General counselling

SOS counselling by the Swiss Red Cross (SRK):

phone +41 44 360 28 53

Experienced social workers provide counselling to persons facing challenging situations and who are in urgent need for help, irrespective of their origin or residence status. This offer is aimed at persons who live in the Canton of Zurich. The counselling service is free of charge and is offered in the following languages:

German, French, English, Italian, and Spanish.


Fachstelle Integration


Neumühlequai 10
8090 Zürich
Route (Google)

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