Table of contents
Upon your arrival
Once you have arrived in the Canton of Zurich, you will have to organize your new life. You need to cover the following issues within the first days or weeks after your arrival:
Registration with your new municipality of residence
If you move to a municipality of the Canton of Zurich, you will have to report your arrival within 14 days after arriving at your place of residence. Within these 14 days, you must also apply for a temporary residence permit if you have not done so before. Various documents are required for your registration. The respective Residents’ Registration Office is happy to inform you about all the necessary documents and the related registration fees.
Compulsory health insurance
In order to be registered at your new place of residence, you need to provide proof that you are insured with a health insurance company. You are given three months’ time to conclude a health insurance contract. If you cannot provide a health insurance contract when you register at your place of residence, you may submit a copy of your health insurance policy within three months.
In Switzerland, all children between the age of 4 and 15 are officially obliged to attend school. In order to enrol your children in kindergarten or school, please contact the local authorities or the principal of the school of your place of residence.
Information and advisory services
Municipalities of the Canton of Zurich often welcome their new residents at special events. You will be informed accordingly if your new municipality organizes such a welcoming event.
If you need further information or have any questions, please do not hesitate to contact the respective administrative office of your municipality. In a large number of municipalities, designated integration officers will be happy to help new residents in case of problems or questions. Moreover, there are various information centres that specialize in particular issues. Some of these information centres offer services in various languages. Please scroll down to find a list of important contact and information centres in the Canton of Zurich.
Public offices are usually open from Monday to Friday, from 8 to 12 a.m. and from 1.30 to 5 p.m. Please check the applicable opening hours before you visit any office. Certain offices will ask you to book an appointment in advance. Waiting times may have to be expected.
Almost all shops are open from Monday to Saturday during the day. On Sundays, most of the shops are closed. The Canton of Zurich has several public holidays. On these days, most of the shops are closed.
In Switzerland, there are three major mobile communication providers, each with their own network: Salt, Swisscom, and Sunrise. However, there are further mobile operators. The costs vary greatly. It is therefore advisable to compare services and costs (comparison of mobile phone tariffs).